Terms of Service

Effective 5 October 2026

These terms are an agreement between you and Business Lead Intelligence, a sole proprietorship based in Mumbai, India (“we”, “us”), for the use of CorpAi. By creating an account or using the service you agree to them. If you use it for a business, you confirm you are allowed to bind that business.

1. The service

CorpAi connects to the WhatsApp Business numbers, mailboxes and Facebook Lead Ads pages you choose, stores and analyses the conversations, and shows them in a dashboard with tasks, reminders and reports. Features may change over time.

2. Your account

Keep your sign-in details safe and make sure the people you invite are authorised. You are responsible for what happens in your workspace. Tell us promptly at support@nexoracorpai.com if you think it has been misused.

3. Your data and your customers

You own the data you bring to the service. You tell us to process it so we can provide the service, as described in our Privacy Policy. You are responsible for having a lawful basis, and any consent required, to contact and process data about the people you message, and for telling them how their data is used.

4. Acceptable use

You agree not to:

• break the law or the rights of others, or send unlawful, deceptive or abusive messages;
• send unsolicited bulk or marketing messages, or message people who have opted out;
• break the terms and policies of WhatsApp, Meta, Google or Microsoft for the accounts you connect;
• try to access other customers’ data, probe or disrupt the service, or reverse engineer it;
• resell the service or use it to build a competing one.

We may suspend access to protect the service, other customers or the law.

5. Third-party services

The service depends on third parties (for example Meta, Google, Microsoft and our payment provider). Their availability, rules and pricing are outside our control, and we are not responsible for their outages, changes or decisions (for example a WhatsApp number being restricted).

6. AI output

Analysis, summaries and suggestions may be incomplete or wrong. Review them before acting on them, especially before anything that affects a customer.

7. Plans, prices and payment

• Plans, any one-time setup fee and credit packs are shown in Settings → Billing & Plan before you pay, in Indian rupees.
• A plan is a 30-day purchase. It does not renew by itself unless you turn on auto-renewal where it is offered.
• Each message analysed uses one Business Credit; your plan includes a monthly allowance and you can buy more.
• Payments are handled by Cashfree Payments. We receive confirmation of payment, not your card or bank details.
• We are not currently registered for GST and do not charge it. If that changes we will update this page and show GST separately on invoices from the date of registration.
• You can download an invoice for each payment from Settings → Billing & Plan.

Refunds are covered by the Refund Policy and ending a plan by the Cancellation Policy; both form part of these terms.

8. Ending the agreement

You can stop using the service at any time. We may suspend or end access if you seriously or repeatedly break these terms, or if we are required to by law. You can export your data and request deletion as described in Data Deletion.

9. Availability and liability

We work to keep the service running and your data safe, but we cannot promise it will always be available or error-free, and we do not offer a service-level guarantee. To the extent the law allows, we are not liable for indirect or consequential loss (such as lost profit or business), and our total liability for any claim is limited to the fees you paid us in the twelve months before the claim. Nothing here limits liability that the law does not allow to be limited.

10. Changes

We may update these terms. If a change is significant we will tell account owners before it takes effect; continuing to use the service afterwards means you accept it.

11. Governing law

These terms are governed by the laws of India, and the courts at Mumbai have jurisdiction, subject to any rights you have under law.

12. Contact

Business Lead Intelligence (sole proprietorship), Poonam Daulatnagar, Road No 3, Borivali East, Mumbai 400066, Maharashtra, India. support@nexoracorpai.com